Frequently Asked Questions



F.A.Q.

Finscraper is a platform that caters to private investors of all levels, whether you're a beginner just starting out or an experienced investor looking for smart tools and data to enhance your investment strategy.

Finscraper provides real-time prices, charts, and other financial data for a wide array of assets. These include Market Indices, ETFs (USA + European), Stocks from 16 different exchanges worldwide, as well as Cryptocurrencies (CEX and DEX) and NFTs.

Integration of Finscraper with your Telegram messenger is easy and can be accomplished in just two clicks with the native Telegram widget.
Once integrated, you can receive alerts and view real-time prices directly in your messenger.

Once Finscraper is integrated with your Telegram, you have full control over the alerts. You can customize them according to your preferences to stay informed about market moves that matter to you.

Telegram requires this information to allow the chat Bot to communicate with you. The chat ID does not reveal any personal information such as your name, phone number, or login.
It is simply a unique identifier for the specific chat between you and the chat Bot.
We need your identification to send you your data and ensure that it is separated from that of other users. There are no risks associated with this as no other bots can use this data to send you messages.
Telegram has implemented a spam protection mechanism that prevents bots from initiating conversations with you. You must initiate the conversation first.
If you no longer want to receive alerts from the Bot, you can simply delete the chat, remove your ID from your profile, or disable the alerts.

To find a ticker if you know the company name, you can either type in the company name in the search bar located in the page header, or navigate to the Find Ticker page.

As part of our design, you will receive repeat notifications every 120 minutes if your alerts have been triggered.
You can easily update your repeat alert trigger value in the Notifications Center, or simply update the price trigger via the Telegram Bot.

The Portfolio Visualizer is a feature of Finscraper that provides informative charts, diagrams, and detailed investment data. It allows you to easily track your portfolio and offers a multicurrency converter for those investing in multiple markets with different currencies.

Absolutely! If you want to back up your Portfolio data locally or analyze it in Excel, we have a feature that allows you to easily export your data. You'll find the Export button on the Portfolio page, located under the tables. Have fun with it!

Absolutely! We encourage you to join our Telegram Community and share your feedback and ideas. The more you contribute, the more benefits you'll receive.
You can accumulate free promotions to use the product for years!
We also frequently schedule random promotions in our group chat, which offer you the chance to catch a few months of our Premium subscription for free. Simply join our Telegram group to stay updated on these promotions and take advantage of the opportunity.
Your feedback is important to us, so feel free to share it via our website feedback form or on Telegram, and as a sign of our appreciation, you may receive a few months of free subscription as well!

The "by custom" diagrams are there for your convenience if the pre-defined ones don't fully meet your needs. Simply fill in the Custom1 and Custom2 fields with your own description, such as "Big fat divs" or "To the Moon!", and the diagrams will be automatically calculated based on your input. You can enjoy them as they are or submit a request for a feature you'd like to see through the Feedback form.

Sure! In case you want to have your Portfolio data backed up locally or you want to play with the data in Excel.
Either way, we have this feature available for you convenience. You will find the Export button on Portfolio page under the tables.
Have fun!

Our aim is to keep the registration process quick and easy for you. We do not require any unnecessary personal data, so you can create an account using only your username and password.
We do not require your phone number, surname, date of birth or any other information.
Although your email address is not required, it would be helpful in case you need to restore your password. This information needs to be sent somewhere to ensure your account's security.